Shipping policy

Last updated: October 9, 2026

Woof & Whisker ships to Hong Kong, the United Kingdom, and the United States.

Shipping options

Hong Kong
Tracked shipping — HK$26
Estimated delivery: 1–5 business days

United Kingdom
Tracked shipping — HK$34, shown in GBP at checkout
Estimated delivery: 5–10 business days

United States
Tracked shipping — HK$34, shown in USD at checkout
Estimated delivery: 5–10 business days

Delivery times start when the order is dispatched, not when you pay. UK and US orders can take longer if customs holds the parcel.

Tracking

You will get a tracking number by email when the carrier scans the parcel. Orders with more than one item may arrive in separate packages, each with its own tracking number.

Delivery issues

If an order is delayed, damaged, or missing, contact us through the contact page and we will trace it, reship, or refund.