Terms of service

Last updated: October 10, 2026

Woof & Whisker is the shop name of Ascend Beyond. By browsing or buying, you agree to these terms.

Orders and prices
Prices are shown in your country's currency at checkout. We may cancel an order if there is a pricing error or suspected fraud. If we cancel, we refund in full.

Shipping
We ship to Hong Kong, the United Kingdom, and the United States. Rates and times are on the shipping page. Times start when the order is dispatched.

Returns
Message us within 14 days of delivery. The item must be unused or unworn. Details are on the returns page.

Products
Use products as described on the product page. We are not a vet clinic.

Contact
Use the contact page. We do not publish a phone number or shop email.